Privacy Policy

Last updated: July 8, 2026

SHRK Official Store operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). SHRK Official Store is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or complete another transaction through the Services, or when you otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or that can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from this information:

• Contact information, including your name, address, billing address, shipping address, telephone number, and email address.

• Financial information, including credit card numbers, debit card numbers, financial account information, payment card details, transaction details, payment methods, payment confirmations, and other payment-related information.

• Account information, including your username, password, security questions, preferences, and settings.

• Transaction information, including items you view, add to your shopping cart, save to your wishlist, purchase, return, exchange, or cancel, as well as information about your previous transactions.

• Communications with us, including information you provide when contacting us, such as when submitting a customer service inquiry or complaint.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information about how and when you interact with, use, or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

• Automatically through the Services, including information from your device when you use our products or services, visit our websites, or interact with cookies and similar technologies.

• From our service providers, including when we engage them to provide certain technologies or when they collect or process personal information on our behalf.

• From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and the items in which you have shown interest, and sending account-related notifications.

We may also use your information to process purchases, returns, exchanges, or other transactions; create, maintain, and manage your account; arrange shipping; facilitate returns and exchanges; allow you to publish reviews; and provide a personalized shopping experience, such as recommending products related to your previous purchases.

This may include using your personal information to personalize and improve the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or postal mail.

We may also show you online advertisements for products or services through the Services or on other websites, including advertisements based on items you previously purchased, added to your shopping cart, or otherwise interacted with through the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a safe and secure shopping and payment experience, and detect, investigate, or take action regarding potential fraudulent, illegal, dangerous, or malicious activity.

We may also use your information to protect public safety and maintain the security of our Services.

If you choose to use the Services and register an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username, password, or other account information with anyone.

Communicating With You

We use your personal information to provide customer support, respond to your requests, provide the Services efficiently, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws and respond to valid legal processes, including requests from law enforcement agencies or government authorities.

We may also use your personal information to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate possible violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and in accordance with this Privacy Policy.

These circumstances may include:

• Sharing information with Shopify, vendors, and other third parties that provide services on our behalf, such as information technology management, payment processing, data analytics, customer service, cloud storage, order fulfillment, and shipping.

• Sharing information with business and marketing partners to provide marketing services and display advertising.

• Sharing information when you direct us, request that we do so, or otherwise consent to the disclosure of certain information to third parties, such as when shipping products to you or when you use social media widgets or login integrations.

• Sharing information with our affiliates or other companies within our corporate group.

• Sharing information in connection with a business transaction, such as a merger, acquisition, or insolvency proceeding.

• Sharing information to comply with applicable legal obligations, including responding to subpoenas, search warrants, court orders, or similar requests.

• Sharing information to enforce our Terms of Service or other applicable policies.

• Sharing information to protect or defend the Services, our rights, or the rights of our users and other individuals.

For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites.

Our business and marketing partners will use your information in accordance with their own privacy notices.

Depending on where you live, you may have the right to instruct us not to share information about you for personalized advertising and marketing based on your online activity across different merchants and websites. You may exercise your right to opt out of these uses through the applicable privacy options provided through the Services.

Our Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.

To provide and improve the Services, information you submit through the Services may be transmitted to and shared with Shopify and with third parties that may be located in countries other than your country of residence.

To help protect, develop, and improve our business, we may use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and the Shopify platform.

To provide these advanced features, Shopify may use personal information collected regarding your interactions with our store, other merchants, and the Shopify platform.

In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights concerning Shopify’s use of your information for these purposes.

For more information about how Shopify uses your personal information and the rights that may be available to you, please review the Shopify Consumer Privacy Policy.

Depending on where you live, you may also exercise certain rights regarding your personal information through Shopify’s Privacy Portal.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties.

If you access links that direct you to websites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of third-party websites, including the accuracy, completeness, or reliability of the information they contain.

Information you provide in public or semi-public areas, including information you share through third-party social media platforms, may also be visible to other users of the Services and users of those third-party platforms without limitations regarding its use by us or third parties.

The inclusion of third-party links does not necessarily imply our endorsement of the content, owners, or operators of those platforms unless expressly stated through the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals who are considered minors under the applicable laws of their jurisdiction.

If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the information provided below to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee absolute security.

Additionally, information you send to us may not be secure while it is being transmitted. We recommend that you do not use unsecured channels to send sensitive or confidential information.

The length of time we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights concerning your personal information.

These rights are not absolute, may apply only in certain circumstances, and, in some cases, we may decline your request when permitted by applicable law.

Right to Access

You may have the right to request access to the personal information we maintain about you.

Right to Delete

You may have the right to request that we delete the personal information we maintain about you.

Right to Correct

You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to Data Portability

You may have the right to receive a copy of the personal information we maintain about you and request that we transfer it to a third party, subject to certain circumstances and exceptions.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or to opt out of the processing of your personal information for purposes considered “targeted advertising” under applicable privacy laws.

You may exercise your rights to opt out of these uses through the applicable privacy options provided through the Services.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat the signal as an opt-out request for the device and browser you are using.

If we are able to associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account.

For more information about Global Privacy Control, please visit:

https://globalprivacycontrol.org/

Except for the Global Privacy Control signal, we do not recognize other “Do Not Track” or “DNT” signals that may be sent by your browser or device.

Managing Communication Preferences

We may send promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option included in our emails.

If you opt out of receiving promotional emails, we may continue to send you non-promotional communications, such as messages related to your account or orders you have placed.

You may exercise any of these rights through the options provided through the Services or by contacting us using the contact information listed below.

For more information about how Shopify uses your personal information and the rights that may be available to you, including rights related to information processed by Shopify, please visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your request, as permitted or required by applicable law.

In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf to exercise your rights.

Before accepting a request submitted by an authorized representative, we may require the representative to provide proof that you authorized them to act on your behalf. We may also require you to verify your identity directly with us.

We will respond to your request within a reasonable period of time, as required by applicable law.

Complaints

If you have a complaint regarding how we process your personal information, please contact us using the contact information provided below.

Depending on where you live, you may have the right to appeal our decision by contacting us through the information listed below or to submit a complaint to your local data protection authority.

International Transfers

Please be aware that we may transfer, store, and process your personal information outside the country in which you live.

If we transfer your personal information outside the European Economic Area (“EEA”) or the United Kingdom, we will use legally recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or an equivalent agreement issued by the appropriate authority in the United Kingdom, as applicable.

This requirement may not apply when information is transferred to a country that has been officially recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will publish the updated version of this Privacy Policy on this website, update the “Last updated” date, and provide notice of any changes as required by applicable law.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us using the following information:

Phone: +1 561-363-9687

Email: SHRK@supportshrktools.com

Mailing address:

SHRK
5095 Palm Hill Dr, Unit 353
West Palm Beach, FL 33415
United States